Contactless Hospitality Solutions

Support social distancing, reopen with confidence.

As part of your hotel reopening plan, upgrading the IT systems to cater for the post-COVID-19 health and safety requirements is critical. Outlined below are some solutions that can be useful in addressing these challenges for different areas of your property.

Property access
Hotel reception
Guest rooms and suites
Meetings and conferences
Guests common areas
Staff areas

Property access

  • Temperature Screening
  • Crowd Density Monitoring
  • Mask Detection

Temperature screening

Real-time non-contact temperature screening of guests accessing the building by using bi-spectrum surveillance cameras and walk-through thermographic metal detectors.

Crowd density monitoring

Optimal crowd management to ensure social distancing by using AI-capable surveillance cameras that monitor the density of guests accessing your property.

Mask detection

Enforce guests and hotel personnel to wear masks within your property by using AI surveillance cameras that have built-in face mask detection and alert functions.

Hotel reception

  • Mobile Check In and Out
  • Mobile Key
  • Digital Signage

Mobile check-in/out

Fast, friction-less and contact-less arrival and departure – Give your guests the ability to check in and out remotely from their mobile devices.

Mobile key

Allow guests to maintain a safe distance and reduce exposure to surfaces by giving them direct access to their rooms using their mobile devices as a digital mobile room access key.

Digital signage

Minimize paper contact by publishing documents and messages to digital signage – Display images, videos, web pages, and feeds (news, weather, flights), and provide a superior way-finding service to conference delegates via meeting overview screens and digital door signs.

Guest rooms and suites

  • Virtual TV Remote
  • Express TV Checkout
  • Mobile Concierge

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Virtual TV remote

Reduce exposure to surface areas with the virtual remote control for Otrum Interactive IPTV. Guests can use their mobile device as a remote control for the in-room TV, with no need to touch the TV or remote control.

Express TV checkout

Otrum Interactive IPTV’s express TV checkout allows guests to have a ‘zero contact’ departure when leaving your property.

Mobile concierge

A full guest journey cycle, handled by the iLumio mobile concierge app.

The mobile application allows you to manage relations with hotel guests at every stage of interaction, from the moment of booking, during check-in and the entire stay, until check-out and their return journey.

Meetings and conferences

  • Microphone uv sterilizer
  • Contact-less microphones
  • Temperature screening
  • Wireless presentation
  • Crowd density monitoring

Microphone UV sterilization

The UV sterilization and ION deodorization functions ensure that microphones stay virus-free. This is a technologically superior way of killing bacteria and viruses, guaranteeing that microphones stay not only virus-free but also odourless.

Contact-less microphones

Shared microphones are a questionable health hazard. Ceiling-mounted and suspended microphones ensure zero contact between users while providing a clutter-free environment. Multi-directional microphone beams automatically pick up the person speaking while acoustics isolate audio pickup and block out noise distractions—for a crisp audio conferencing experience.

Wireless presentation

Not only do wireless presentation systems save time, but they also help in minimizing the spread of viruses and germs by ensuring that guests have minimal contact with the audio-visual equipment.

Temparature screening

Real-time non-contact temperature screening of guests within meeting rooms by using bi-spectrum surveillance cameras and walk-through thermographic metal detectors.

Crowd density monitoring

Optimal crowd management to ensure social distancing by using AI-capable surveillance cameras that monitor the density of guests within meeting rooms.

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Common guests areas

  • Temperature Screening
  • Crowd Monitoring
  • Mask Detection

Temperature screening

Real-time non-contact temperature screening of guests and hotel personnel within the common areas by using bi-spectrum surveillance cameras and walk-through thermographic metal detectors.

Crowd density monitoring

Optimal crowd management to ensure social distancing by using AI-capable surveillance cameras that monitor the density of guests and hotel personnel within the common areas.

Mask detection

Enforce guests and hotel personnel to wear masks within the common areas by using AI surveillance cameras that have built-in face mask detection and alert functions.

Staff areas

  • Contactless access control
  • Staff temperature screening
  • Crowd monitoring

Contact-less access control

Face recognition access control – Reduce your employees’ exposure to surfaces with the contactless face recognition access control. Screen for body temperatures in real-time and allow or deny access based on one’s temperature levels.

Temperature screening

Real-time non-contact temperature screening of hotel personnel and contractors withing their work areas by using bi-spectrum surveillance cameras and walk-through thermographic metal detectors.

Crowd density monitoring

Optimal crowd management to ensure social distancing by using AI-capable surveillance cameras that monitor the density of staff and contractors in their work areas.

Talk to the experts

We are here to help you reopen your hotel with confidence.

Reach out to our business development team directly to learn more on how our contact-less solutions can help you reopen your hotel with confidence.